Expert blog

Currently, the service business is already an important strategic business area for machine and plant manufacturers,...

It is important that service knowledge is always available. With increasingly complex machines and different sources of...

Manufacturers of machines, systems, and equipment are facing a wide range of challenges: Business models are changing...

The strategic relevance of excellent customer service is growing and the requirements have increased massively,...

Find out in an interview with Thomas Nagel, specialist in the field of digitalization, which advantages the intelligent...

Germany's machine and plant manufacturers are known and appreciated worldwide for the high quality of their products....

While engineers and designers in manufacturing companies use 3D data in CAD systems, other departments in these...

Plant manufacturer's work depends on the mechanical and electronical systems of their plants to function properly in...

The world is moving towards collaboration and transparency. In the areas of spare parts management, maintenance...

In manufacturing companies, 3D models generated in CAD systems for the design of machines, equipment or plants offer...

Do you work for a manufacturing company or operate machines, plants or vehicle fleets? If so, you are probably familiar...

After-sales service is becoming an important strategic success factor in industrial companies. Due to the long service...

In the case of investment-intensive goods, the after-sales department usually makes a significant contribution to...

"Predictive Maintenance" is a frequently used buzzword in the field of Industry 4.0 and is considered a desirable goal...

Do you consider using an interactive spare parts catalog? In addition, you need arguments to convince your supervisor....

Every company approaches the subject of interactive spare parts catalogues differently. They set priorities, consider...

Nowadays customer behaviour and expectations are rapidly changing. Especially while technology is having more and more...

It is known, that the topic interactive spare parts catalogues and service information systems is getting more and more...

The first industrial revolution achieved the first industrial boom through to the use of hydraulic, steam and...

Are you wondering what the investment in an interactive spare parts catalog could mean to you?We explain you why this...

Another wrong order? And your search for the required information had already taken an eternity?

Today we tell you...

An increasing turnover of spare parts, ensuring availability of parts (equipment/components), the supply of customised...

Up to now, the creation of a spare parts catalog has involved a lot of effort for you? It costs a lot of time,...