Expert blog

3 Minuten Lesedauer

Connect field service management software with spare parts catalog and increase first time fix rate

Field service managers want to offer their customers the best service. In doing so, they must be measured against the...
4 Minuten Lesedauer

From Pain to Gain: Smooth Data Management in the Spare Parts Business

Spare parts keep machines and systems running. Service technicians can find suitable spare parts in spare parts...
4 Minuten Lesedauer

Part 2: Interactive spare parts catalog - an end to manual data

PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several...

5 Minuten Lesedauer

Part 1: interactive spare parts catalog - the most important facts

Are you already using spare parts catalogs, but not yet digitally? Then it's time to discover the most important facts...

5 Minuten Lesedauer

4 Benefits of integrating field service management software and a digital spare parts catalog

Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and...

8 Minuten Lesedauer

From CapEx to OpEx Part 4: New Business Models - Efficient Services

Digitalization, IoT, and global networking - these three trends allow for the complete transformation of business models

3 Minuten Lesedauer

From CapEx to OpEx Part 3: Documentation Helps to Reduce Service Costs

There are many reasons for modifying machinery. These include predictive replacement of worn assemblies, repairs...

3 Minuten Lesedauer

Using 3D Data Successfully in B2B Ecommerce

Transferring offline business to online business is a challenge for some companies. The goal is to serve the needs of...

3 Minuten Lesedauer

E-Commerce Ecosystem: One Face to the Customer

Have you taken the first step toward eCommerce? Have you added an integrated spare parts shop to your digital spare...

9 Minuten Lesedauer

Successful B2B eCommerce with Integrated Spare Parts Shop

What is already common practice in the B2C sector is increasingly finding its way into the B2B world: the online sale...

9 Minuten Lesedauer

Field Service Management - Challenges and Solutions

Service is the new sales. Following this maxim, many companies in the machine, plant, vehicle, and equipment...

5 Minuten Lesedauer

Automation as a Success Factor in After-Sales

Currently, the service business is already an important strategic business area for machine and plant manufacturers,...

3 Minuten Lesedauer

Interview with Thomas Nagel - Expert for Digitalization with Passion for Smart Information

“It would appear that we have reached the limits of what it is possible to achieve with computer technology[…].” In...

4 Minuten Lesedauer

Security in 3D Spare Parts Catalogs - 4 Key Principles

Germany's machine and plant manufacturers are known and appreciated worldwide for the high quality of their products....

4 Minuten Lesedauer

Use Cases for the Application of 3D Models in After-Sales

While engineers and designers in manufacturing companies use 3D data in CAD systems, other departments in these...

3 Minuten Lesedauer

3 Advantages of a 3D Spare Parts Catalog for Users

In manufacturing companies, 3D models generated in CAD systems for the design of machines, equipment or plants offer...

4 Minuten Lesedauer

Do You Know, How a Spare Parts Catalog Supports Your After-Sales?

One thing is certain, no matter whether your company manufactures machines and offers spare parts and maintenance...

3 Minuten Lesedauer

5 Facts Your Boss Should Know About Interactive Spare Parts Catalogs

Do you consider using an interactive spare parts catalog? In addition, you need arguments to convince your supervisor....

4 Minuten Lesedauer

Solving Challenges With a Service Information System

Every company approaches the subject of interactive spare parts catalogs differently. They set priorities, consider...

2 Minuten Lesedauer

Produce Spare Parts Catalogs out of One Datapool in All Media

Do you want a system that produces different catalogs per media and language out of one main source (Single Source...

5 Minuten Lesedauer

4 Questions About Interactive Spare Parts Catalogs

It is known, that the topic interactive spare parts catalogs and service information systems is getting more and more...

4 Minuten Lesedauer

Why a Standard Software Solution?

An increasing turnover of spare parts, ensuring availability of parts (equipment/components), the supply of customised...

4 Minuten Lesedauer

How to Optimize Your Service and Spare Parts Business

Many companies face different challenges when it comes to spare parts management. Often, all challenges have the same...

2 Minuten Lesedauer

In 4 Steps to Your Spare Parts Catalog

Up to now, the creation of a spare parts catalog has involved a lot of effort for you? It costs a lot of time,...

2 Minuten Lesedauer

Digitization: Man, Machine and Process in Change

Digitization will continue to be the most important trend theme in the new year 2018, and companies are asking...