5 Minuten Lesedauer
Automation as a Success Factor in After Sales
Currently, the service business is already an important strategic business area for machine and plant manufacturers,...
4 Minuten Lesedauer
Advantages of Networked Information in the Service Information System
It is important that service knowledge is always available. With increasingly complex machines and different sources of...
3 Minuten Lesedauer
Service Excellence: Personal and Digital
The strategic relevance of excellent customer service is growing and the requirements have increased massively,...
4 Minuten Lesedauer
Use Cases for the Application of 3D Models in After Sales
While engineers and designers in manufacturing companies use 3D data in CAD systems, other departments in these...
3 Minuten Lesedauer
Great Benefits for Little Effort: This Is How You Benefit From the Integration of Electronic Schematics
Plant manufacturer's work depends on the mechanical and electronical systems of their plants to function properly in...
3 Minuten Lesedauer
Exchange of Service Information Between Manufacturers and Operators: Win-Win Situation
The world is moving towards collaboration and transparency. In the areas of spare parts management, maintenance...
3 Minuten Lesedauer
3 Advantages of a 3D Spare Parts Catalog for Users
In manufacturing companies, 3D models generated in CAD systems for the design of machines, equipment or plants offer...
5 Minuten Lesedauer
5 Advantages of a Service Information System for Plant Operators and Manufacturing Companies
Do you work for a manufacturing company or operate machines, plants or vehicle fleets? If so, you are probably familiar...
5 Minuten Lesedauer
Trends in After-Sales Service 2021
After-sales service is becoming an important strategic success factor in industrial companies. Due to the long service...
5 Minuten Lesedauer
Predictive Maintenance – Definition, Requirements and Advantages
"Predictive Maintenance" is a frequently used buzzword in the field of Industry 4.0 and is considered a desirable goal...
5 Minuten Lesedauer
5 Tips on How Maintenance Managers Can Make Maintenance Efficient and Proactive
Maintenance managers face a variety of challenges. Increasingly complex machines and systems, a lack of skilled...
4 Minuten Lesedauer
Service 4.0 - or - Industry 4.0 and the Challenges of After Sales Services
Over the past weeks and months, we have witnessed how necessary digitalized technologies have become in all areas of...
4 Minuten Lesedauer
5 Facts Your Boss Should Know About Interactive Spare Parts Catalogs
Do you consider using an interactive spare parts catalog? In addition, you need arguments to convince your supervisor....
2 Minuten Lesedauer
QR-Codes for Process and Control Optimization
In your daily life, you probably get in touch with QR-codes at your local supermarket, to get necessary information...
2 Minuten Lesedauer
Increase Your Added Value in After Sales Service
Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts...
2 Minuten Lesedauer
Get Closer To Your Customer
Nowadays customer behaviour and expectations are rapidly changing. Especially while technology is having more and more...
5 Minuten Lesedauer
4 Questions About Interactive Spare Parts Catalogues
It is known, that the topic interactive spare parts catalogues and service information systems is getting more and more...
3 Minuten Lesedauer
Industry 4.0 - Reality and No Dream of the Future
The first industrial revolution achieved the first industrial boom through to the use of hydraulic, steam and...
4 Minuten Lesedauer
This Is Why You Should Invest in an Interactive Spare Parts Catalog
Are you wondering what the investment in an interactive spare parts catalog could mean to you?We explain you why this...
5 Minuten Lesedauer
Never Again Wrong Orders - Finding Made Easy!
Another wrong order? And your search for the required information had already taken an eternity?
Today we tell you...
4 Minuten Lesedauer
How to Optimize Your Service and Spare Parts Business
Many companies face different challenges when it comes to spare parts management. Often, all challenges have the same...
2 Minuten Lesedauer
Digitization: Man, Machine and Process in Change
Digitization will continue to be the most important trend theme in the new year 2018, and companies are asking...
2 Minuten Lesedauer
What You Should Know About Industry 4.0
Industry 4.0 is the German strategic initiative to take up a pioneering role in industrial IT which is currently...