PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several...
Are you already using spare parts catalogs, but not yet digitally? Then it's time to discover the most important facts...
Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and...
After-sales service is not only increasingly understood as a profitable business model in mechanical and plant...
Industrial enterprises, for example in mechanical and plant engineering, have recognized after-sales service as a...
Digitalization, IoT, and global networking - these three trends allow for the complete transformation of business models
There are many reasons for modifying machinery. These include predictive replacement of worn assemblies, repairs...
Most people know them: online stores like About You, Bonprix or MyToys. What perhaps not everyone knows is that these...
Manufacturing companies depend on their machinery and are therefore faced with an insoluble dilemma. The stronger the...
The job profile of service technicians is changing - and with it his perspective. While technical understanding and...
Transferring offline business to online business is a challenge for some companies. The goal is to serve the needs of...
In the first part of our blog series "Spare part recognition via photo - vision or already reality?" we took a look at...
Have you taken the first step toward eCommerce? Have you added an integrated spare parts shop to your digital spare...
What is already common practice in the B2C sector is increasingly finding its way into the B2B world: the online sale...
Service is the new sales. Following this maxim, many companies in the machine, plant, vehicle, and equipment...
The "perfect storm in service" - experienced personnel retiring, new personnel being scarce and encountering...
Demographic change will keep us all busy over the next few years, and there is currently renewed discussion about...
AI-based technologies and automations are revolutionizing many business areas. However, the designs, maturity and range...
Both service technicians from machine, plant, vehicle or equipment manufacturing companies and maintenance technicians...
In the previous stages of the maintenance pyramid, maintenance tended to be centered on individual parts or assemblies...
In our series "Smart Information: Data makes maintenance intelligent ", we look at each evolutionary stage of the...
After Reactive Maintenance, Preventive Maintenance is the second level of the maintenance pyramid. In the simplest...
In our blog series "Smart Information: Data makes maintenance intelligent", we look at each evolutionary stage of the...
A revolution is taking place in the field of maintenance, repair, and service: with the feedback that IoT technologies...
Very often, old machines are far from being old-fashioned. Often, there is simply a lack of modern control systems or...
Currently, the service business is already an important strategic business area for machine and plant manufacturers,...
It is important that service knowledge is always available. With increasingly complex machines and different sources of...
The strategic relevance of excellent customer service is growing and the requirements have increased massively,...
While engineers and designers in manufacturing companies use 3D data in CAD systems, other departments in these...
Plant manufacturer's work depends on the mechanical and electronical systems of their plants to function properly in...
The world is moving towards collaboration and transparency. In the areas of spare parts management, maintenance...
In manufacturing companies, 3D models generated in CAD systems for the design of machines, equipment or plants offer...
Do you work for a manufacturing company or operate machines, plants or vehicle fleets? If so, you are probably familiar...
After-sales service is becoming an important strategic success factor in industrial companies. Due to the long service...
"Predictive Maintenance" is a frequently used buzzword in the field of Industry 4.0 and is considered a desirable goal...
Maintenance managers face a variety of challenges. Increasingly complex machines and systems, a lack of skilled...
Over the past weeks and months, we have witnessed how necessary digitalized technologies have become in all areas of...
Do you consider using an interactive spare parts catalog? In addition, you need arguments to convince your supervisor....
In your daily life, you probably get in touch with QR-codes at your local supermarket, to get necessary information...
Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts...
Nowadays customer behaviour and expectations are rapidly changing. Especially while technology is having more and more...
It is known, that the topic interactive spare parts catalogs and service information systems is getting more and more...
The first industrial revolution achieved the first industrial boom through to the use of hydraulic, steam and...
Are you wondering what the investment in an interactive spare parts catalog could mean to you?We explain you why this...
Another wrong order? And your search for the required information had already taken an eternity?
Today we tell you...
Many companies face different challenges when it comes to spare parts management. Often, all challenges have the same...
Digitization will continue to be the most important trend theme in the new year 2018, and companies are asking...
Industry 4.0 is the German strategic initiative to take up a pioneering role in industrial IT which is currently...
