Expert blog

3 Minuten Lesedauer

Spare Part Recognition Via Photo - Reality Check - Part 2

In the first part of our blog series "Spare part recognition via photo - vision or already reality?" we took a look at...

10 Minuten Lesedauer

Demographic Change - Part 2: Conserving Service Knowledge

The "perfect storm in service" - experienced personnel retiring, new personnel being scarce and encountering...

5 Minuten Lesedauer

Demographic Change - Part 1: Challenges for companies

Demographic change will keep us all busy over the next few years, and there is currently renewed discussion about...

8 Minuten Lesedauer

AI Technology in After Sales - 4 Use Cases

AI-based technologies and automations are revolutionizing many business areas. However, the designs, maturity and range...

8 Minuten Lesedauer

Spare Parts Recognition Via Photo - Vision or Already Reality? Part 1

Both service technicians from machine, plant, vehicle or equipment manufacturing companies and maintenance technicians...

3 Minuten Lesedauer

Strategic Maintenance: Improving Instead of Repairing

In the previous stages of the maintenance pyramid, maintenance tended to be centered on individual parts or assemblies...

3 Minuten Lesedauer

Tactical Maintenance: Looking to the Future with Sensors

In our series "Smart Information: Data makes maintenance intelligent ", we look at each evolutionary stage of the...

2 Minuten Lesedauer

Preventive Maintenance: From Repair to Prevention

After Reactive Maintenance, Preventive Maintenance is the second level of the maintenance pyramid. In the simplest...

2 Minuten Lesedauer

Reactive Maintenance: Reaction Instead of Action

In our blog series "Smart Information: Data makes maintenance intelligent", we look at each evolutionary stage of the...

2 Minuten Lesedauer

Smart Information: Data Makes Maintenance Intelligent

A revolution is taking place in the field of maintenance, repair, and service: with the feedback that IoT technologies...

5 Minuten Lesedauer

Automation as a Success Factor in After Sales

Currently, the service business is already an important strategic business area for machine and plant manufacturers,...

4 Minuten Lesedauer

Advantages of Networked Information in the Service Information System

It is important that service knowledge is always available. With increasingly complex machines and different sources of...

3 Minuten Lesedauer

Interview with Thomas Nagel - Expert for Digitalization with Passion for Smart Information

“It would appear that we have reached the limits of what it is possible to achieve with computer technology[…].” In...

3 Minuten Lesedauer

Exchange of Service Information Between Manufacturers and Operators: Win-Win Situation

The world is moving towards collaboration and transparency. In the areas of spare parts management, maintenance...

5 Minuten Lesedauer

5 Advantages of a Service Information System for Plant Operators and Manufacturing Companies

Do you work for a manufacturing company or operate machines, plants or vehicle fleets? If so, you are probably familiar...

5 Minuten Lesedauer

Trends in After-Sales Service 2021

After-sales service is becoming an important strategic success factor in industrial companies. Due to the long service...

5 Minuten Lesedauer

Predictive Maintenance – Definition, Requirements and Advantages

"Predictive Maintenance" is a frequently used buzzword in the field of Industry 4.0 and is considered a desirable goal...

3 Minuten Lesedauer

Digital Information Twin - Definition and Benefits

Have you already heard of Digital Information Twin? "Digital Information Twin" or "DIT" is an important buzzword and...

5 Minuten Lesedauer

5 Tips on How Maintenance Managers Can Make Maintenance Efficient and Proactive

Maintenance managers face a variety of challenges. Increasingly complex machines and systems, a lack of skilled...

5 Minuten Lesedauer

Digitization - Friend or Enemy?

Digitization has been on everyone's lips for more than 10 years. Everything revolves around the topic. For example,...

2 Minuten Lesedauer

QR-Codes for Process and Control Optimization

In your daily life, you probably get in touch with QR-codes at your local supermarket, to get necessary information...

5 Minuten Lesedauer

Never Again Wrong Orders - Finding Made Easy!

Another wrong order? And your search for the required information had already taken an eternity?

Today we tell you...

2 Minuten Lesedauer

Digitization: Man, Machine and Process in Change

Digitization will continue to be the most important trend theme in the new year 2018, and companies are asking...

2 Minuten Lesedauer

What You Should Know About Industry 4.0

Industry 4.0 is the German strategic initiative to take up a pioneering role in industrial IT which is currently...