Expert blog

Are you already using spare parts catalogs, but not yet digitally? Then it's time to discover the most important facts...

After-sales service is not only increasingly understood as a profitable business model in mechanical and plant...

Industrial enterprises, for example in mechanical and plant engineering, have recognized after-sales service as a...

Most people know them: online stores like About You, Bonprix or MyToys. What perhaps not everyone knows is that these...

In the first part of our blog series "Spare part recognition via photo - vision or already reality?" we took a look at...

The "perfect storm in service" - experienced personnel retiring, new personnel being scarce and encountering...

Demographic change will keep us all busy over the next few years, and there is currently renewed discussion about...

AI-based technologies and automations are revolutionizing many business areas. However, the designs, maturity and range...

Both service technicians from machine, plant, vehicle or equipment manufacturing companies and maintenance technicians...

In the previous stages of the maintenance pyramid, maintenance tended to be centered on individual parts or assemblies...

In our series "Smart Information: Data makes maintenance intelligent ", we look at each evolutionary stage of the...

After Reactive Maintenance, Preventive Maintenance is the second level of the maintenance pyramid. In the simplest...

In our blog series "Smart Information: Data makes maintenance intelligent", we look at each evolutionary stage of the...

A revolution is taking place in the field of maintenance, repair, and service: with the feedback that IoT technologies...

Currently, the service business is already an important strategic business area for machine and plant manufacturers,...

It is important that service knowledge is always available. With increasingly complex machines and different sources of...

“It would appear that we have reached the limits of what it is possible to achieve with computer technology[…].” In...

The world is moving towards collaboration and transparency. In the areas of spare parts management, maintenance...

Do you work for a manufacturing company or operate machines, plants or vehicle fleets? If so, you are probably familiar...

After-sales service is becoming an important strategic success factor in industrial companies. Due to the long service...

"Predictive Maintenance" is a frequently used buzzword in the field of Industry 4.0 and is considered a desirable goal...

Another wrong order? And your search for the required information had already taken an eternity?

Today we tell you...