PDF and print catalogs reach their limits at the latest when a catalog needs to be updated or published in several...
Are you already using spare parts catalogs, but not yet digitally? Then it's time to discover the most important facts...
Service technicians in the field face a wide range of challenges. Their primary goal is to resolve failures quickly and...
After-sales service is not only increasingly understood as a profitable business model in mechanical and plant...
Industrial enterprises, for example in mechanical and plant engineering, have recognized after-sales service as a...
Digitalization, IoT, and global networking - these three trends allow for the complete transformation of business models
There are many reasons for modifying machinery. These include predictive replacement of worn assemblies, repairs...
Manufacturing companies depend on their machinery and are therefore faced with an insoluble dilemma. The stronger the...
Over the last few years, the concept behind after-sales has completely changed – at least on the part of providers....
Driven by the convenient, media-interruption-free B2C buying experience, B2B buyers' demands are also growing....
Transferring offline business to online business is a challenge for some companies. The goal is to serve the needs of...
Have you taken the first step toward eCommerce? Have you added an integrated spare parts shop to your digital spare...
What is already common practice in the B2C sector is increasingly finding its way into the B2B world: the online sale...
Service is the new sales. Following this maxim, many companies in the machine, plant, vehicle, and equipment...
Currently, the service business is already an important strategic business area for machine and plant manufacturers,...
The strategic relevance of excellent customer service is growing and the requirements have increased massively,...
“It would appear that we have reached the limits of what it is possible to achieve with computer technology[…].” In...
While engineers and designers in manufacturing companies use 3D data in CAD systems, other departments in these...
Plant manufacturer's work depends on the mechanical and electronical systems of their plants to function properly in...
In manufacturing companies, 3D models generated in CAD systems for the design of machines, equipment or plants offer...
After-sales service is becoming an important strategic success factor in industrial companies. Due to the long service...
In the case of investment-intensive goods, the after-sales department usually makes a significant contribution to...
Over the past weeks and months, we have witnessed how necessary digitalized technologies have become in all areas of...
Digitization has been on everyone's lips for more than 10 years. Everything revolves around the topic. For example,...
Do you consider using an interactive spare parts catalog? In addition, you need arguments to convince your supervisor....
Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts...
Nowadays customer behaviour and expectations are rapidly changing. Especially while technology is having more and more...
It is known, that the topic interactive spare parts catalogs and service information systems is getting more and more...
Many companies face different challenges when it comes to spare parts management. Often, all challenges have the same...
