5 Minuten Lesedauer
Automation as a Success Factor in After Sales
Currently, the service business is already an important strategic business area for machine and plant manufacturers,...
3 Minuten Lesedauer
Service Excellence: Personal and Digital
The strategic relevance of excellent customer service is growing and the requirements have increased massively,...
3 Minuten Lesedauer
Interview with Thomas Nagel - Expert for Digitalization with Passion for Smart Information
Find out in an interview with Thomas Nagel, specialist in the field of digitalization, which advantages the intelligent...
4 Minuten Lesedauer
Use Cases for the Application of 3D Models in After Sales
While engineers and designers in manufacturing companies use 3D data in CAD systems, other departments in these...
3 Minuten Lesedauer
Great Benefits for Little Effort: This Is How You Benefit From the Integration of Electronic Schematics
Plant manufacturer's work depends on the mechanical and electronical systems of their plants to function properly in...
3 Minuten Lesedauer
3 Advantages of a 3D Spare Parts Catalog for Users
In manufacturing companies, 3D models generated in CAD systems for the design of machines, equipment or plants offer...
5 Minuten Lesedauer
Trends in After-Sales Service 2021
After-sales service is becoming an important strategic success factor in industrial companies. Due to the long service...
6 Minuten Lesedauer
5 Tips on How to Increase Your Revenue from Spare Parts and Services
In the case of investment-intensive goods, the after-sales department usually makes a significant contribution to...
4 Minuten Lesedauer
Service 4.0 - or - Industry 4.0 and the Challenges of After Sales Services
Over the past weeks and months, we have witnessed how necessary digitalized technologies have become in all areas of...
5 Minuten Lesedauer
Digitization - Friend or Enemy?
Digitization has been on everyone's lips for more than 10 years. Everything revolves around the topic. For example,...
4 Minuten Lesedauer
5 Facts Your Boss Should Know About Interactive Spare Parts Catalogs
Do you consider using an interactive spare parts catalog? In addition, you need arguments to convince your supervisor....
2 Minuten Lesedauer
Increase Your Added Value in After Sales Service
Whether plant or mechanical engineering, vehicle construction, component or equipment manufacturing, the spare parts...
2 Minuten Lesedauer
Get Closer To Your Customer
Nowadays customer behaviour and expectations are rapidly changing. Especially while technology is having more and more...
5 Minuten Lesedauer
4 Questions About Interactive Spare Parts Catalogues
It is known, that the topic interactive spare parts catalogues and service information systems is getting more and more...
4 Minuten Lesedauer
How to Optimize Your Service and Spare Parts Business
Many companies face different challenges when it comes to spare parts management. Often, all challenges have the same...